Angkor Wat Temple
Angkor Wat Temple
Country Side
Royal Palace
Wat Phnom
Ochheuteal Beach
Sihanouk Ville
Koh Rong
Sihanouk Ville

Terms and Conditions

1. IF YOU CANCEL YOUR HOLIDAY

If you or any member of your party wishes to cancel the holiday, you must notify us in writing only. In any case, the date of cancellation will be at the date on which notice is received by us. The person who signed the confirmation form must also sign the letter of cancellation. As this incurs administrative costs and we may not be able to resell your booking, cancellation charges will apply on the following scale;

Number of days before arrival, LOTUS INCOMING received your written cancellation Amount of Cancellation charges shown as a % of a total holiday price you must pay we cancel your holiday, amount you will receive from us
Over 30 working days No charge Full Advance Received
15-30 working days 20% of total holiday cost Full Amount Received
14-03 working days 50% of total holiday cost Full Amount Received
Less than 03days/now show 100% of total holiday cost Full Amount Received plus 10% of the amount

In all cases the above cancellation fees, will be applicable in USD.

2. IF YOU CHANGE YOUR BOOKING

If, after your confirmation, invoice has been issued and you wish to change your travel arrangements in any way, for example your chosen departure date, names of passengers or accommodation, we will do our utmost to make these changes, but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. You may also be ask to pay an administration charge of per person per change and any further costs we incur in making this alteration. You should be aware that these costs could increase the closer to the arrival date that changes are made and you should contact us as soon as possible.

3. Using Debit Card

It is not possible, you can do bank wire, western union or cash.

If any clarification please feel free to contact us for further details.