Angkor Wat Temple
Angkor Wat Temple
Country Side
Royal Palace
Wat Phnom
Ochheuteal Beach
Sihanouk Ville
Koh Rong
Sihanouk Ville

Frequently Asked Questions


What is VISA?

Do I need a visa for travel?

Does it cost to have a visa processed?

How long will the process take?

What are the different types of visa?

How do I get a travel visa?


What does holiday package means?

What does group tour mean?

Holiday Package needs to be booked how many days prior to the departure?

What does twin sharing room means?

What does "Per person on twin sharing basis means?

What does half-board meal plan include?

What does Full-board meal plan include?

What about my Visa if I am traveling abroad?

What are the different modes of payments Lotus Incoming?

How do I know if my booking was successful?

Can there be changes done in Holiday Package?

Can I book travel insurance with Lotus Incoming while buying holiday package?

If I am booking holiday package, can I pay using multiple credit cards for one booking?

Can I book three adults in one room?

Do I require a passport to travel on an International Holiday?

What kind of vehicle will be provided for the travel?

What would be the cancellation charges if I cancel my holiday before departure?

If I am on tour and want to cancel my holiday, how much refund will I get?


What are currency Notes?

What is the maximum limit for carrying foreign currency and for foreign currency notes?

What are the various documents that are needed to buy Foreign Currency Notes?

Why should one carry Foreign Currency Travelers Cheques available at LOTUSINCOMING while travelling abroad?

What are the various foreign Currencies for which Travelers Cheques are available at Lotus Incoming?

Are the Travelers Cheques globally acceptable?

What do I do if my Foreign Currency Travelers Cheques are lost or stolen?

What is the validity period of the Foreign Currency Travelers Cheques?

How to en-cash Travelers Cheques?

How can I send money abroad?

What types of trips are treated as business trips?


What are the payment modes that Lotus Incoming has?


Can we accommodate more than 2 guests in one double room?

Do we need to pay separately for children who will be traveling with us?

How do I know if my booking was successful?

Do I need to confirm my booking?

What is my hotels check in time?

What if I am arriving late? Will hotel hold my room?

Can I get early check in?